Having read the review of this restaurant lately and knowing that they just relocate to somewhere near my house, me and my wife went to gave this a try one night. Is not hard to find. It is located in Section 19, just opposite Jaya 32 (Three Two Square) inside a residential terrace house.
The restaurant is actually occupying some sort of a residential home converted into a restaurant so you can expect some cozyness inside. The place is not huge with a limited number of tables. Luckily, we went early so there wasn’t any crowd.
Mostly they serve western food with a little bit of local cuisine like Char Koay Teow. The CKT was actually my reason for being there as all the reviews that I read was actually commenting on how great the CKT is. We ordered a roast chicken and a plate of CKT. The presentation is nice and it tasted pretty nice too. As for the infamous CKT, while it is not bad, but it wasn’t as good as what I expected after reading all the reviews.
The drink section is pretty normal. You have some cool naming beverages but the real thing is nothing special.
Overall, the food quality was pretty good and the service was good. However, the pricing is a little bit high for the settings. You can probably pay 10% more and get real western food from Chilis. Expect to pay RM20-25 per pax for a main and a drink.
7
The drink u have there looks interesting (with cherry), what is that?
LOL actually i forgotten wat the drink was.. but these kind of drinks are popular at these type of cafe style restaurant.. like NYNY in 1U.
http://calvinkong.com/eating-out/newyork-newyork-deli-1utama/
the chicken looks not bad. but the price is abit uh. i havent gone to the ikan bakar
I been here before. The food is a bit pricey.
ambiance there looks nice but the price seems not so worth to go if the taste only so so..
ulat, yeah it is slightly expensive.. can go once a while but definitely not every week type..
Worst ever restaurant i ever been through. As the service was horrible.
Served the soup but no soup spoon, NEED TO WAIT FOR 20 MINUTES TO WAIT FOR A SOUP SPOON and Chili Sauce as we spoken to the waitress. As she was busy handling another group.
Thereafter we requested to see the manager. Told the manager what happen and requested for the bill ALTHOUGH WE DID NOT CONSUME ANY FOOD and the manager insist to us we do not need to pay anything if we are not happy with the services, although we keep insist to pay. AS WE ARE WALKING OFF THE MANAGER SAID “PLEASE DO NOT COME AGAIN AND WE DON’T NEED CUSTOMERS LIKE YOU”. Good job to the Manager as the service industry wants people LIKE YOU. Good Luck to whoever that is going to dine in this restaurant assuming that he don’t need business anymore. A business that opens not more than 2 months, thought of enjoying the Halloween Day with this BAD experience. People please think twice whenever you want to step in to this restaurant.
hi, i believe this just an exception case and probably can be avoided or at least ended with a more peaceful tone if some consideration can be given. if the waitress was lazy around and ignoring your request, then you have all the rights to be mad about it.
during bz hours, these things happen and can’t be helped. nobody faults sometimes. even if the waitress are rili lazying around. but at least the owner are willing to take full responsibilities by waiving off the bill. they took the hard first step. honestly, you should just take the easy second step and leave without paying.
but you insisted to pay in order for you to send a message across. you may think you have the rights to do so (which you have). but by doing so you can’t blame them anyone to send back a message back to you. they have the rights too.
i will go there tonite, for my friend’s birthday party… let me see either the place is good or not
wait for my comment okie!
so how was it syeonn?
I was not impressed at all with the quality of the food there. Had dinner there the other day with my friend and we tried a few dishes, non of them convinced me in terms of taste, portion size or price.
Tomato Soup: first thought we got the wrong order, it tasted very flat and the fact that it looked like curry lakhsa didn’t help either.
Cesar Salad:
Also quite tasteless and i could finish the rm15 portion with 4 bites.
Roast Chicken:
Was about as tender as an old turkey and since i only got a teaspoon of mash and vegetable on the side i had to chew through the bird to feel halfway full.
Stuffed potatoes:
My friend defiantly made the worst choice of the evening by ordering the potatoes. Dry minced meat on a potato the size of an egg. Reminded me of my Grandma’s WW2 stories… (if you want to taste a great stuffed potato go to Ceylon Bar on Changkat BB).
Overall the ambiance was ok, nice house and garden but the concept was nothing new to me a mix of Palate Palette and Delicious. The service was slightly below average, was hard to get the waiters attention and also the order of starter and main got mixed up which doesn’t fail to annoy me in whatever restaurant its happening. The drinks were tasty but also on the pricey side. Lucky the ss2 foodcourt is on the way home, at least we made it to bed without starvation
I would like to share my FIRST dining experience at KOKOPELLI TRAVELLERS BISTRO. It is owned by EN ARIFF AWALUDDIN.
The horrific service begin when the OWNER was being extremely pushy about taking our orders and did not give us the standard 10 min we requested for us to decide on our orders. So we ordered a round of starters to keep the kitchen running and bear in mind is was at 1.5 hours before the kitchen closes.
WHEN THE FOOD ARRIVES:
The food turned out really BAD,mains served with other starters at once, tough chicken, tomato soup that looked like curry laksa sauce dried potatoes, hard baguettes ( signs expired bread), over boiled pasta etc. But most of all, a guest who is heavily pregnant found HAIR in her pizza!
She informed the waitress CALMLY, and the waiters took it back, not a word of apology and brought back the pizza and this time the dough was uncooked.
THE BILL:
About 10 min as we were going through our food, the waitress came and GAVE US THE BILL! That was even before the kitchen was closed at 10:30 pm!
I could see my guests starting to look uncomfortable swallowing their food without chewing and annoyed being pressured to leave the restaurant ASAP. Still, while some are still scuffing through their meal, we scurried through our wallets to settle the bill and divide the meal over the 14 of us! Still, we were contemplating if we should mention anything about the service level! We decided to adjourned elsewhere as the negative energy from the restauranteur was already circulating our table!
They even started turning off the FAN when we are still sitting there eating our cake!
THE ABUSED EXIT:
Right after the bill, the waitress came out with the birthday cake, we rushed through the singing, distributed the cake and again, swallowed the cake as fast as we could. Merely, 3 seconds as were were swallowing the cake, the glorified owner En. Ariff Awaluddin came out to announce in his exact, eloquent words: ” WE CLOSED AT 11!” which has been repeated a few times throughout our meal!
With no basic restaurateur courteous words like APOLOGIZE, SORRY, EXCUSE ME…? Wont any normal paying customer feel offended?
Finally, one of us decided that we should not leave and allow such treatment upon us and at least express our feedback on our experience.
HIGHLIGHTS OF THE VERBAL ABUSE:
1. A guest mentioned politely that there are proper ways, protocols and most of all gestures to inform your customer of your business hours!
OWNER’S RESPONSE:
His response was extremely defensive and rude and raised his voice and said exactly: YOUR RESERVATION WAS AT 8, I STRETCHED THE KITCHEN 15 MINUTES, I HAVE TO PAY MY WORKERS EXTRA AND I DON’T NEED YOU AS A CUSTOMER!
*** Isn’t this shocking?**Should a paying customer accept this sort of treatment, is this why we are paying the 10% service tax for?
2. Finally,my guests were shocked and outraged and my heavily pregnant guest was very upset and brought up THE HAIR IN THE PIZZA ISSUE!
OWNER’S RESPONSE:
Again, with no remorse he repeated the lines of:
I DON’T NEED YOU AS A CUSTOMER! ( it has been mentioned by a food blogger on previous incident)
NOT A SINGLE WORD OF APOLOGY AND NOT TOO MENTION TAKING IT OFF OR EVEN SLIGHT DISCOUNT ON HER PIZZA WHICH WAS CONTAMINATED WITH HAIR!
FINALLY,HE SHOUTED AND TOLD US TO GET OUT OF HIS BISTRO! AND USED COARSE EVEN F*@#% WORDS AND INSULTED MY HEAVILY PREGNANT GUEST !!!!!!!!!!!!!!!!!!!!!!!!!!!
The fact that some of my guests were foreigners, should we allow moreover tolerate and continue to support this sort of individual as a F&B operator? How does that reflect on the rest of us on the front of Malaysian Hospitality?
All my life in Malaysia, I have never received horrific treatment like this and most of all the best dining service I experienced are from road side vendors, mamak shops, stall operators on the streets.
thank you for sharing your bad experience with the rest of us… i thought it was an isolated case back when some of my viewer commented of bad services.. but i guess there is really some problem with the this restaurant..
i never got a chance to return there since my first visit last year, i guess i won’t be returning in the future..